Accessibility

At Loopline Ceramics, I'm committed to making this website as accessible and easy to use as possible for everyone.

I want everyone to be able to explore the collections, find information about Loopline Ceramics, book workshops and purchase products with confidence.

My approach to accessibility

The website has been designed with accessibility in mind, and I continue to review and improve the site as it develops.

Loopline Ceramics aims to work towards the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which provide internationally recognised recommendations for making websites more accessible.

The website has not been formally audited against WCAG 2.2 Level AA, so I cannot currently claim full conformance. I will continue to address accessibility issues as they are identified.

Some functionality is provided by third-party services, including Shopify, and aspects of these services may be outside of my direct control.

Known limitations

As the website has not yet undergone a full independent accessibility audit, there may be areas that do not fully meet WCAG 2.2 Level AA requirements.

If you experience an accessibility barrier, please let me know so I can investigate it and consider whether improvements can be made.

Feedback and complaints

I welcome feedback about the accessibility of the Loopline Ceramics website.

If you experience any difficulty accessing content, using a feature of the website, or believe that I've not met your accessibility needs, please get in touch.

Where possible, please include:

  • The webpage or feature you were trying to access
  • A description of the issue you experienced
  • Any assistive technology or browser you were using, if relevant
  • Your preferred method of contact

Phone: 07734281638

E-mail: 

Address: Loopline Ceramics Studio & Shop, Yew Tree Works, Congleton Road, Marton, Macclesfield, Cheshire SK11 9HN

Instagram: https://www.instagram.com/looplineceramics

I try to respond to feedback within .

Alternative ways to access information

If you're unable to access information or content on the website, please contact me. Where reasonably possible, I'll provide the information in an alternative format or help you access the information you need.

What happens next?

Once I've received your feedback or complaint, I will:

  • Acknowledge your enquiry as soon as reasonably possible
  • Investigate the issue and assess whether improvements can be made
  • Keep you informed of any actions being taken
  • Aim to provide a full response within 10 working days wherever possible

If more time is needed to investigate the issue, I'll let you know and keep you updated.

Technical information

The accessibility of the Loopline Ceramics Online Store relies on technologies including:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

The website is delivered through Shopify, which provides the underlying e-commerce platform and some of the functionality used throughout the site.

Accessibility statement approval

This Accessibility Statement is approved by:

Zoe Smith
Owner, Loopline Ceramics

First published: 22 July 2026
Last reviewed: 17 August 2026